BDSM Australia Privacy Policy

This Privacy Policy explains how BDSMAustralia.com.au collects, uses, stores, and protects your personal information when you browse our site or place an order. It also explains your choices, your rights, and how to contact us if you need help with your data.

Quick overview

• What we collect: details you provide at checkout (name, email, delivery address), plus basic technical data like IP address and browser type.
• Why we collect it: to process orders, provide customer support, prevent fraud, and improve the shopping experience.
• Marketing: we do not send unsolicited emails. If marketing is offered, you can opt out at any time.
• Sharing: we do not sell your personal information. We share it only when needed to provide services (payments, shipping) or where required by law.

1) What we do with your information

When you purchase something from our store, we collect the personal information you provide as part of the buying and selling process. This may include your name, billing address, shipping address, email address, and phone number (if provided).

When you browse our store, we may automatically receive your device’s internet protocol (IP) address and related technical information to help us understand browser and operating system usage, troubleshoot issues, and improve site performance.

We do not send unsolicited emails. If we ever offer optional marketing communications, you will be given a clear choice to opt in and a simple way to opt out.

2) Consent

How we get your consent

When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, or request a return, we take this as consent to collect and use that information for that specific purpose.

Secondary purposes

If we request your information for a secondary purpose (like marketing), we will ask for your express consent or provide a clear way to decline.

How to withdraw consent

If you change your mind after opting in, you can withdraw consent for us to contact you, or for the continued collection, use, or disclosure of your information at any time by contacting us. You can reach us through our Contact page or by emailing info@bdsmaustralia.com.au.

3) Disclosure

We may disclose your personal information if required by law, regulation, legal process, or court order, or if you violate our Terms of Service.

You can read our store terms here: Terms of Service.

4) Third-party services

We use third-party providers to help us operate our store and deliver services to you. In general, these providers will collect, use, and disclose your information only to the extent necessary to perform the services they provide to us (for example, payment processing and delivery services).

Some providers (including payment gateways and transaction processors) have their own privacy policies in relation to the information we must provide to complete purchase-related transactions. We encourage you to review their privacy policies to understand how they handle personal data.

Some providers may be located in different jurisdictions, which means your information may be subject to the laws of the jurisdiction where the provider or its facilities are located. If you proceed with a transaction that involves third-party services, you acknowledge that cross-border processing may occur.

5) Links

When you click links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies before providing personal information.

6) Security

We take reasonable precautions and follow industry practices to help protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

If you provide credit card information, it is encrypted using Secure Socket Layer (SSL) technology and handled in line with PCI-DSS requirements. No method of transmission over the internet or electronic storage is completely secure, but we take steps designed to reduce risk.

7) Age requirement

By using this website, you confirm that you are at least 18 years old and that it is legal in your state or territory to purchase the products advertised for sale on this website.

8) Cookies

Our website uses cookies and similar technologies to support core site functions (like cart and checkout), remember preferences, and help us understand how visitors use the site so we can improve it. You can control cookies through your browser settings.

9) Changes to this Privacy Policy

We may update this privacy policy from time to time. Changes take effect immediately once posted on this page. If we make material changes, we will update this page so you can review what changed, what information we collect, and how it is used.

Your rights and requests

You may request to access, correct, amend, or delete personal information we hold about you, or make a privacy complaint. To do so, contact our Privacy Compliance Officer via info@bdsmaustralia.com.au or use our Contact page.

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Secure handling of your information

We work to keep your personal information stored securely and to limit access to authorised use only. If you have questions about privacy, data handling, or your account details, please contact us and we’ll help.